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- We first listen
carefully and attentively to you, your philosophy,
your special arrangements with clients, your
concerns and desires.
- We intensively
research and investigate the account. We learn
as much as possible about the entity, their
executives, financial circumstances, credit
arrangements, and professional relationships.
- Our extraordinary
network of electronic resources, financial connections,
and private investigators enhances our research.
The data we are able to compile is truly stunning
in its comprehensiveness. Having gathered this
information, we plan our approach and execute
our strategy.
- We establish
a dialogue with the responsible parties, addressing
them with respect, but also confronting them
with the unyielding message that matters must
be resolved without further delay.
- We seek always
to permit delinquent entities to retain their
dignity and honor their obligations in an atmosphere
of mutual trust.
- Our skilled,
executive-level professionals cut quickly to
the core of the problem. Aided by our advance
knowledge of your customer’s capabilities
and limitations, a resolution is carefully crafted,
negotiated, and implemented.
- After the delinquent
customer agrees to remit, we monitor compliance
to assure that a complete and rapid recovery
is achieved.
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